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ConnectMyPhone Tip: Features purchased separately from a local phone company can add up quickly! Be sure to make a list of "must" and "want" features and try to find a package that includes them all without extra charges. The features that are most popular include voicemail, caller ID, call waiting and call forwarding. Many local telephone companies offer these features as part of a package, however, some still charge high rates for each individually. Be sure to add up all charges when making your decision between local phone carriers.